Refund Policy

VANDRONIX

Store Policies

Effective date: August 28, 2026

These policies apply to purchases from the Vandronix online store. The legal seller is Atherion Brands LLC, 325 Sentry Parkway E, Suite 301, Blue Bell, PA 19422. Questions: support@vandronix.com.


Refund Policy

30-day first-order money-back guarantee

If this is your first Velocity-X order and you are not satisfied, email support@vandronix.com within 30 days of the purchase date. We will refund the product purchase price on that first order.

What is refunded

       Product price on the first order (for example $119, $89, or $59, as charged).

What is not refunded

       Outbound shipping paid on 1-bottle or 2-bottle orders, unless we made an error.

       Second or later orders after the first-order window.

       Orders placed more than 30 days before the refund request.

How to request a refund

Email support@vandronix.com from the address used at checkout. Include your order number and a short note that you want a first-order refund. Refunds are issued to the original payment method. Processing by the bank can take several business days after we issue the credit.

Chargebacks

If you have a problem, email us first. Filing a chargeback without contacting support may delay a goodwill refund and can result in the order being marked disputed.